Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") govern your use of the website and services provided by NeonArchitect SARL ("Company", "we", "our", or "us"). By accessing or using our website, services, or any content provided by NeonArchitect, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services. These Terms constitute a legally binding agreement between you and NeonArchitect SARL.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the modified Terms.

Company Information

Description of Services

NeonArchitect provides independent performance supplement comparison and analysis services. Our services include research, evaluation, and reporting on various fitness and performance supplements to help consumers make informed purchasing decisions.

Our services may include but are not limited to:

• Supplement ingredient analysis and comparison
• Performance and effectiveness evaluations
• Value-for-money assessments
• Written reports and recommendations
• Consultation services related to supplement selection

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

User Obligations

By using our services, you agree to comply with all applicable laws and regulations. You are responsible for ensuring that your use of our services does not violate any local, national, or international laws.

Prohibited Uses

You agree not to:

• Use our services for any unlawful purpose or to solicit unlawful activity
• Reproduce, duplicate, copy, sell, or resell any portion of our services without written permission
• Transmit any harmful code, viruses, or malicious software
• Attempt to gain unauthorised access to our systems or networks
• Interfere with or disrupt our services or servers
• Use our services to harass, abuse, or harm others
• Impersonate NeonArchitect or any of our employees or representatives
• Collect or harvest personal information from our website or services

Account Responsibilities

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.

Intellectual Property

All content on our website and in our services, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of NeonArchitect or its content suppliers and is protected by Luxembourg and international copyright laws.

Our Rights

• All trademarks, service marks, and trade names used on our website are our property or the property of our licensors
• Our analysis methodologies, reports, and proprietary research are protected intellectual property
• The compilation, organisation, and display of content on our website is our exclusive property

Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and use our services for personal, non-commercial purposes. This licence does not include any resale or commercial use of our services or content, any derivative use of our services or content, or any use of data mining, robots, or similar data gathering and extraction tools.

User Content

Any content you provide to us, including feedback, suggestions, or communications, becomes our property. You grant us a perpetual, irrevocable, royalty-free licence to use, modify, and distribute such content for any purpose.

Payment and Billing

Payment for our services is due as specified in our service agreements or invoices. We accept various payment methods as indicated during the ordering process. All prices are in Euros (EUR) and include applicable taxes unless otherwise specified.

Payment Terms

• Payment is due upon receipt of invoice unless otherwise agreed in writing
• Late payments may incur additional charges as permitted by law
• We reserve the right to suspend services for non-payment
• Disputed charges must be reported within 30 days of billing

Refunds

Refund policies vary by service type and are specified in individual service agreements. Generally, refunds may be available for services not yet delivered, subject to our cancellation policy and applicable terms.

Disclaimer and Professional Advice

The information and analysis provided by NeonArchitect are for informational purposes only and should not be considered as medical, nutritional, or professional health advice. Our supplement comparisons and recommendations are based on available research and our analysis methodology.

Our analysis is based on available information at the time of evaluation. Supplement formulations may change, and new research may affect our assessments. We strive for accuracy but cannot guarantee the completeness or absolute accuracy of all information.

Limitation of Liability

To the fullest extent permitted by applicable law, NeonArchitect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Specific Limitations

• We are not liable for any health consequences from supplement use based on our analysis
• We are not responsible for the accuracy of third-party information or product changes
• Our total liability shall not exceed the amount you paid for the specific service in question
• We are not liable for service interruptions, technical difficulties, or data loss

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless NeonArchitect, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Luxembourg, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Luxembourg.

For consumers within the European Union, this choice of law shall not deprive you of the protection afforded by provisions that cannot be derogated from by agreement under the law of your country of residence.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Dispute Resolution

We encourage you to contact us first to resolve any disputes. Most concerns can be resolved quickly and amicably through direct communication.

Alternative Dispute Resolution

For disputes that cannot be resolved through direct communication, we may agree to participate in mediation or arbitration as an alternative to litigation. Such procedures would be conducted in Luxembourg under Luxembourg law.

Consumer Rights

If you are a consumer resident in the European Union, you may have access to online dispute resolution platforms provided by the European Commission. Nothing in these Terms affects your statutory rights as a consumer.

Termination

Either party may terminate the service relationship at any time with or without cause. We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Effect of Termination

• Upon termination, your right to use our services ceases immediately
• Completed services and delivered reports remain your property
• Outstanding payment obligations survive termination
• Confidentiality and intellectual property provisions survive termination

Cancellation Policy

Services may be cancelled before work begins with full refund. Once analysis work has commenced, cancellation terms depend on the specific service agreement and work completed. Custom research projects may have specific cancellation terms outlined in individual contracts.

Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and NeonArchitect regarding the use of our services.

Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms where such failure results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labour, or materials.

Contact Information

If you have any questions about these Terms or need to contact us regarding legal matters, please reach out using the following information: